Shipping policy

Last updated: October 2026.

1. Delivery area

We deliver to mainland Spain and the Balearic Islands. We currently do not deliver to the Canary Islands, Ceuta or Melilla, as they have a different tax regime. We only sell to consumers with a delivery address in Spain.

2. Delivery costs

Orders under 39 €: 3,95 €.
Orders of 39 € or more: free delivery.

Prices include VAT and are in euros. The delivery charge is shown before payment.

3. Delivery times

The estimated total delivery time is between 7 and 15 working days from when you place your order. It is broken down as follows:

Order preparation: 1 to 3 working days.
Transport: 6 to 12 days.

These times are estimates. They may vary due to the carrier, customs or periods of high demand. In any case, we will deliver your order within a maximum of 30 calendar days from the contract date, unless we agree a different period with you.

4. Where orders are dispatched from

We work with a dropshipping model. Your products are sent directly from our logistics supplier's warehouse, which is outside the European Union. This is why transport takes longer than in a shop with stock in Spain.

5. Taxes and customs duties

We cover import taxes and customs duties. You will not have to pay anything extra when you receive your order.

6. Tracking

When your order leaves the warehouse, we will send you an email with the tracking number. If you do not receive it, check your spam folder or contact us.

7. Delivery details

Check your address and phone number before confirming your order. If an order cannot be delivered due to incorrect or incomplete details, there may be delays or additional redelivery costs. Contact us as soon as possible if you need to correct anything; we will do our best to change it if the order has not yet been dispatched.

8. Damaged or undelivered order

If your order arrives damaged, or does not arrive within the stated period, email us at valdavid13@gmail.com stating your order number. If it is damaged, include photos of the product and packaging. We will review the case and, as appropriate, resend the order or refund you.

9. Contact

PuntoPresión. Email: valdavid13@gmail.com.

Please also see our returns policy and the terms and conditions.